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Privacy Policy

This website is operated by Huepo, a trademark of D'Aguião – Produtos Alimentares, Lda, with NIF 515 229 725 and address at Rua de Santo António, Nº 149 4750-665 Barcelos.

Huepo is concerned about your privacy and undertakes to protect your personal data. This “Privacy and Data Protection Policy” defines the terms under which the personal data you provide are used and kept securely by Huepo . This way of acting applies to all cases in which we collect your personal data, so please read this document carefully. 
This “Privacy and Data Protection Policy” should be read in conjunction with our “Terms and Conditions”. All settings used in the “Terms and Conditions” shall apply to this “Privacy and Data Protection Policy”, unless otherwise stated.
If for any reason you do not accept our “Privacy Policy and Protection of Data” or not agreeing to comply with the “Terms and Conditions”, please stop immediately from using this website and you can always contact us via email:



This “Privacy and Data Protection Policy” explains what personal data we may collect, what its purposes are and the measures we take to ensure it is kept safe. We also explain your rights in relation to your personal data and how to contact us.

Please note that our website and other Huepo digital platforms may contain links to third party websites/digital platforms that are provided for your convenience. Huepo is only responsible for the practices privacy, data protection and security of our own websites/digital platforms, so we recommend that you check the policies and privacy and security procedures of each of the other websites/digital platforms you visit.


We are open to any questions, comments or recommendations regarding the our “Privacy and Data Protection Policy”. if you have any questions regarding our way of collecting, storing or using your personal data, please contact us in the following ways:


Personal data is specific information about personal or factual characteristics relating to an individual who can be identified from those Dice. This includes, but is not limited to, information such as name, address, telephone number and date of birth.
Information that does not allow your identification or that cannot be directly linked to your identity is not considered personal data.
All personal data we collect are registered, processed and protected by us in accordance with national and European data protection legislation (cf. Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016) in force. In addition, there is the possibility of complementing the information collected with data obtained from other companies, which are provided in connection with the conclusion of contracts or that we receive from other organisations, for example from our partners.

In general terms, we use your data for the following purposes: 

  • Manage and provide products and services at your request or in connection with the which you have expressed your interest;

  • Publicize any and all competitions or other offers/promotions for which you have expressed your interest;

  • Contact in order to inform about the unavailability of any products or services that you have ordered or requested;

  • For verification and fraud prevention purposes;

  • Conduct market research so that we can improve products and services we offer to our customers and users;

  • For record keeping purposes;

  • To track your activity on our website/digital platforms; Create your individual profile (so that we can understand and respect the your preferences);

  • Customize and improve your experience on our website/platforms digital;

  • Personalize and tailor any communication we may send you; For profiling purposes, in order to customize and/or adapt any marketing communication you consent to receive.

  • When you register to receive marketing communications from us (and/or of our partners), when you enter one of our hobbies, when fill in our forms (whether online or offline) or, for any otherwise, when you provide us with your personal data, we may collect and store any personal data you provide and use it to personalize and improve your experience on our digital platforms, provide requested products and services or to carry out profiles and market research. 

When you interact with our digital platforms we also automatically collect all the data listed below about your visit. This collection is primarily to help us better understand how our customers use our digital platforms to enable us to create a Better content and more relevant communications: 

  • How did you access our digital platform and the address of the protocol of internet (IP) used;

  • Browser type, versions and plug-ins and operating system; The path taken by our digital platform, including which links accessed and all searches done, how long did you stay in a page and other page interaction information; 

  • Which videos are watched and for how long;

  • Which contents were “liked” and which were shared; What ads did you see and respond to;

  • What pop-up or push messages you may have seen and responded to; Signature status;

  • Data collected from any completed form. From the IP address used to access our platforms digital data, we can conclude your country of location and can analyze which activity determined the execution of specific operations in the our digital platforms (eg downloading the application). 


In order to promote our products and services or to fulfill contracts, we may need to designate another organization that, on our behalf, processes your personal data. These operations may include, for example, payment processing organizations, delivery organizations, fraud prevention and screening and credit risk management companies or postal collection and delivery companies.
We may also share your data with third parties: 
  1. if there is a legal or regulatory duty to do so;
  2. if it is necessary to do so to enforce our “Terms and Conditions” or other contractual rights;
  3. to legally assist the police or security services for the prevention and detection of crime or terrorist activity;

We may share your personal data with our partners, who have been carefully selected and which may change from time to time. However, only we will share the data if you have consented to receive marketing related to our partners or if one of the conditions in the paragraph above applies.
Some of the organizations to which we may disclose your personal information are located outside Portugal and the European Union, in countries that may not have laws that protect privacy rights as widely as in Portugal. if we transfer your personal data to other territories, we will appropriate measures to ensure that they are protected in accordance with this “Privacy and Data Protection Policy”.
In any case of disclosure of your data to third parties, we guarantee that your information is adequately protected.



Pursuant to Law No. 41/2004, of 18 August, amended by Law No. 46/2012, of 29 de Agosto, it is allowed, within the legal terms, the storage of information and the possibility of accessing the information stored in a user's terminal equipment.
In fact, like many other website operators, we use the standard technology called cookies (small pieces of information that are stored by the browser on your computer, being used to record navigation on this website on each visit).
Cookies do not attach to your system or damage your files. Great some browsers automatically accept cookies, however if not want your data to be stored through the use of cookies, there is a simple procedure in most browsers that allows you to reject or accept the functionality of cookies. However, we are alert to the fact that if turning off the functionality of cookies may limit your experience on our website.
Furthermore, this website uses the Google Analytics service to record and store types of user behavior. Google Analytics is an analytics service developed by Google Inc. (“Google”), which uses cookies, transferring and storing information on a server in the United States United States of America. This service may only use this information to evaluate your use on this website, create reports on website activity and provide other services associated with the use of the website and the Internet for the website operator. The IP address transmitted by your browser to Google Analytics will not be combined with other Google data. as indicated above, the user can prevent cookies from being stored, however, such action may affect the functionality of this website.



If you are under 16 and registered in restricted areas of our digital platforms, we inform you that we will collect your date of birth and we will store this data, as well as your name and other data that you have provided to us during registration and browsing. This way we can guarantee that we treat your data in the appropriate way and in accordance with our policy.
During the period you are under the age of 16, we will not send any marketing communications, we will not allow access to any of our digital platform message boards or we will share your details with our trading partners. However, if you have signed up to receive a product or service, we may contact you regarding this matter.



If you are between 13 and 15 years old, you must first inform your parents or legal guardian that you wish to register on our digital platforms and obtain their consent. You must make sure your parents or guardian know and consent before: 
  • Send us an email or ask us to log in in contact by the same route;
  • Send us any information or personal data;
  • Enter any competition or hobby that requires data personal information or offer a prize;
  • Subscribe to the newsletter; or
  • Agree or offer to purchase any product online. If you are the parent or guardian of a user of our digital platforms with aged between 13 and 15 years, we inform you that we do not seek the your direct consent to the registration of the minor, but we ask that you inform and that they obtain their consent before registering and/or previously carrying out any of the activities listed above.


If you are under 13 years of age, you will only be able to use the restricted areas of our digital platforms if your parents or guardian previously consented.
If you are under the age of 13 and want to register on our website, please let us know your name, email address, country and date of birth. our system will ask for the name and email address of your parents or guardian. We will email them to let them know about your order and ask for the their consent, who will have to confirm that they are empowered to give that consent.
We need this consent or refusal within 7 (seven) days or so we will assume consent is not granted. This consent can be revoked at any time.
Even if your parents or guardian consent to your registration, it is also necessary for you to inform them and obtain their consent prior to carrying out any of the following operations: 
  • Sending an email message or requesting that we contact contact via the same route;
  • Sending any information or personal data;
  • Participation in any competition or pastime that requires data personal information or offer a prize;
  • Newsletter subscription; or offer or assent to purchase any product online.
  • The parents or guardian of a user of our digital platforms under the age of 13, are hereby informed that those can access and use unrestricted areas, but that their direct consent if those users wish to have access to restricted areas. 

If you enter a date of birth indicating that you are under the age of 13 at the time of registration, our system will ask you to provide your name and email address so that we can contact you to obtain your consent. parents or guardian.
The registration process cannot proceed without this data. if we don't receive response within 7 (seven) days, we will assume consent is withheld. In case of consent, we will complete the registration process. The refusal or consent will be communicated to the user via email.
It should be noted that Huepo is not responsible for the eventual provision of false information by a minor under the age of 13, namely, with regard to your age at the time you register on this website.



The right to rectify or update personal data can be exercised at any time by sending an email to or changing your profile on our website. Please include your name, address, date of birth, email address and customer number (if as the case may be) to get in touch, as this helps us to ensure that we accept the corrections and updates required by the person who is competent to do so.
It is our duty to inform you that you have the right to have your data erased (right to be forgotten), however, we warn you that this is not an absolute right. This is, if you wish to continue to be a customer (if applicable) we cannot delete your personal data as we need them to keep you as a customer. watch out for Likewise, you can exercise the right to limit the processing of your personal data, without prejudice to any derogations legally required.
If you have subscribed to any service to receive marketing communications, We inform you that you can cancel this same subscription at any time, using the following address: and/or changing your profile on our website.



If you wish to exercise your right of opposition on any aspect related to your personal data or on this “ Privacy and Data Protection Policy”, please write to us at the address Ultimately, you can contact the National Data Protection Commission (CNPD).



We aim to meet high standards of security and privacy and therefore our policies and procedures are constantly under review. We may change this “Privacy and Data Protection Policy” whenever we believe appropriate and necessary. Indeed, we recommend periodically checking this page for reading and reviewing the latest version.
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